What is your Return/Exchange policy?
Our headbands are proudly handmade in the USA and we offer a 100% money back guarantee. We accept domestic exchanges and returns within 30 days of receiving your order. Any merchandise considered worn or damaged upon return may not be refunded. All sale items are final sale and not eligible for return or exchange. We can only accept returns and exchanges from items purchased online at junkbrands.com.
We offer free shipping on all returns and exchanges. Our process allows you to print your own shipping label. Once we have received your returned items we will ship the exchange or issue your refund as requested. Please note that credit card refunds may take up to 10 business days depending on your bank's processing times.
For returns and exchanges, ship products to:
- JUNK Brands
- Attn: Returns
- 1004 NW 11th Street
- Bentonville, AR 72712
All Sale items, grab bags, and mystery headbands are final sale and not eligible for return or exchange. If a customer sends back sale items they will be required to pay for shipping to receive them back.
All orders placed between October and November 2017 are eligible for a return or exchange through January 31, 2018.